Operations
Making lab billing leak-proof
Ask any clinic owner where money leaks, and the lab is near the top. A test gets run as a "favour", a sample is processed before billing, and the charge is simply forgotten. The fix is a workflow, not a reminder.
Why lab leakage happens
- The lab and the billing desk are separate, so tests run without a bill.
- "Bill it later" becomes "never billed".
- No link between the test done and the payment collected.
The fix: gate the lab behind billing
Ramesh KumarCBC + CRP ready
🔒 Billed ✓ — unlockedSita DeviLab locked until billed
Awaiting billingResult entry
Pre-lab formatThe lab simply cannot open a patient's tests until reception has billed them. "No bill, no test" — enforced by the system, not by memory.
MedisuperiorHow Medisuperior solves this- Lab tests cannot run until reception has billed the patient.
- Technicians fill results into a ready-made format — fast and consistent.
- Every test is tied to a payment, so leakage drops to near zero.
- Results auto-save to the patient's lifetime record.